The Relationship between Emotional Intelligence, Organisational Commitment and Employees' Performance in Iran

Hassan Rangriz, Javad Mehrabi

Abstract


Emotional intelligence (EI) means knowing one's feelings and others, determining emotions and feelings
controlling them and sympathizing with other people. The importance of EI is out of question especially among
organisation managers and principals. For professional successes are a lot factors. So this paper deals with
reviewing the relationship EI, organisational commitment (OC) and employees’ performance (EP) in Iranian Red
Crescent Societies (IRCS). The paper aims to empirically examine this relation. EI is independent variable, and
OC and EP is dependent variables. Age, gender, and education are control variables. Statistics society consists of
some managers and employees’ who are 21 and 95 members. A hypothesis has been examined in this paper. By
using of Kruskal-Wallis, Mann-Whitney U experiments and binominal test and Spearman's coefficients results
are obtained. The findings are considered that there is a significant relationship between employees' EI, OC and
their performance. The findings also make that managers' EI does not affect on employees' OC and their
performance. In addition, the findings prescribe that there is not a significant difference between male and
female employees' EI, OC and their performance. Also is not significant difference between managers' and
employees' EI. The results indicate that EI plays an importance role in the OC and employees' performance, even
in other organisations like IRCS.

Full Text: PDF DOI: 10.5539/ijbm.v5n8p50

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International Journal of Business and Management   ISSN 1833-3850 (Print)   ISSN 1833-8119 (Online)

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