Evaluation of Search Engines: A Conceptual Model and Research Issues

Ramaraj Palanisamy

Abstract


This paper examines the evaluation of search engines by developing a conceptual model based on the literature.
The model identifies the key factors that influence user evaluation of search engines, effective and efficient
criteria for evaluation by considering user satisfaction and usage as the search engine success variables. The
model attempts to identify the attributes that determine a good search engine, why users repeatedly visit their
favorite search engines, and why users switch between different search engines. The research issues are evolved
out of the conceptual model; the implications for searchers and search engine providers are given.


Full Text: PDF DOI: 10.5539/ijbm.v8n6p1

Creative Commons License
This work is licensed under a Creative Commons Attribution 3.0 License.

International Journal of Business and Management   ISSN 1833-3850 (Print)   ISSN 1833-8119 (Online)

Copyright © Canadian Center of Science and Education

To make sure that you can receive messages from us, please add the 'ccsenet.org' domain to your e-mail 'safe list'. If you do not receive e-mail in your 'inbox', check your 'bulk mail' or 'junk mail' folders.