Empirical Study on the Student Satisfaction Index in Higher Education

Linying Zhang, Zhijun Han, Qun Gao


Students are direct receivers and participators for the higher education service, and their study activities would influence their perceptions and satisfactions to the educational quality. Through studying on the effects of students’ activities to their satisfactions, in this article, we will establish the college student satisfaction model according to the theoretical frames of ASCI and ECSI, and the empirical research shows that the model possesses strong applicability.

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DOI: http://dx.doi.org/10.5539/ijbm.v3n9p46

International Journal of Business and Management   ISSN 1833-3850 (Print)   ISSN 1833-8119 (Online)

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