Benchmarking of Air Navigation Services Providers by the Use of Composite Flight Hours; True or False?

Andrej Grebensek, Tone Magister


European Air Traffic Management appears to be, in comparison to other similar systems in the world, cost inefficient and therefore constantly under pressure of airspace users to optimize. Benchmarking results are valuable for managerial decision making processes, however it is safe to assume that the methodology used, favours a narrow segment of ANSPs. By improvements introduced through this study, in particular in computing the Composite Flight Hours, the managerial decision-making process could most probably be more adequately supported.

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Engineering Management Research   ISSN 1927-7318 (Print)   ISSN 1927-7326 (Online)


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