A Method to Deal with Dissimilar Circumstances of Public Organizations in Performance Comparisons: Evidence from Dutch Prisons

Toon Molleman, Peter G.M. van der Heijden

Abstract


What are the methodological requirements of performance measures? To what extent can managers influence performance scores and do they have similar organizational circumstances? What is needed for sound and fair comparisons between organizations? In this article, a step-by-step plan for performance comparisons between organizations is proposed in which both administrative and methodological challenges are addressed. The plan is illustrated with two performance measures derived from the Dutch prison system. Performance analysts may use the plan to analyze performance of public organizations.


Full Text: PDF DOI: 10.5539/par.v2n2p1

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Public Administration Research  ISSN 1927-517X  (Print)  ISSN 1927-5188  (Online)

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