The Relevance and Utility of World Class Operations to the University of Guyana

Jacqueline Murray

Abstract


This paper explores the relevance and utility of World Class Operations to the University of Guyana in an era
where time and distance no longer pose barriers to competition locally and internationally. It outlines the options
available under a World Class Operations framework which can enable the university to progress beyond its
present quality assurance initiative. The utilisation and implementation of world class operations strategies can
allow the institution to not only achieve its present goal of producing programmes/graduate students fit for
purpose intended but also to gain a competitive edge over competitors and thus ensure the university’s continued
survival.

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International Journal of Business and Management   ISSN 1833-3850 (Print)   ISSN 1833-8119 (Online)

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