Developing and Testing a Model of Burnout at Work and Turnover Intensions among Doctors in Pakistan

Muhammad Imran Malik, Arshad Zaheer, M. Aslam Khan, Mehboob Ahmed


This paper examines the impact of burnout at work (BO), work life balance (WLB), work life conflict (WLC) and
job satisfaction (JS) on turnover intensions (TOI) among doctors in Pakistan. The research team developed a
conceptual model to test the hypothesized relationships between the variables. Simple random sampling method
was used to distribute 300 questionnaires among MBBS qualified doctors working in the private and public sector
hospitals in major cities of Pakistan, such as Peshawar, Lahore, Rawalpindi and Islamabad. With a response rate of
58.3%, 175 valid responses were received which comprised sample size of this study. The research team used
SPSS 15.0 and Amos 16.0 for data analysis and model testing. The study concludes that there is no significant
effect of burnout at work, work life balance and work life conflict on doctors’ turnover intentions. There is no
significant affect of burnout at work on doctors’ work life balance whereas it has a significant effect on the work
life conflict and job satisfaction of doctors. Moreover, work life balance has no significant affect on job
satisfaction of doctors whereas work life conflict does have a significant effect on job satisfaction of doctors.
Lastly, job satisfaction has a significant effect on turnover intentions of doctors.

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International Journal of Business and Management   ISSN 1833-3850 (Print)   ISSN 1833-8119 (Online)

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