Investigating the Relationship between Quality of Work Life and Organizational Commitment amongst Employees in Malaysian Firms

Normala, Daud


Determining the quality of work life (QWL) of employees is an important consideration for employers interested
in improving employees’ job satisfaction and commitment. The purpose of this paper was to investigate the
relationship between quality of work life and organizational commitment among a sample of employees in
Malaysia. Seven QWL variables were examined namely growth and development, participation, physical
environment, supervision, pay and benefits and social relevance were examined to determine their relationship
with organizational commitment. The results showed that there was a relationship between QWL and
organizational commitment and provide insights on how Malaysian firms could improve upon their employees’

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International Journal of Business and Management   ISSN 1833-3850 (Print)   ISSN 1833-8119 (Online)

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