An Examination between the Relationship of Conflict Management Styles and Employees’ Satisfaction with Supervision

Abstract

This study examined the relationships between conflict handling styles and subordinates’ satisfaction with supervision.  Data from 139 respondents from major industries in Malaysia including service, manufacturing, mining and construction demonstrated that subordinates were more satisfied with their superiors’ supervision through their exercise of integrating, compromising, and obliging styles.  On the other hand, subordinates who perceived their superiors as primarily utilizing dominating and avoiding style viewed them as incompetent in supervision and thus lowering their level of job satisfaction.