An Examination between the Relationship of Conflict Management Styles and Employees’ Satisfaction with Supervision

Kim Lian Lee


This study examined the relationships between conflict handling styles and subordinates’ satisfaction with supervision.  Data from 139 respondents from major industries in Malaysia including service, manufacturing, mining and construction demonstrated that subordinates were more satisfied with their superiors’ supervision through their exercise of integrating, compromising, and obliging styles.  On the other hand, subordinates who perceived their superiors as primarily utilizing dominating and avoiding style viewed them as incompetent in supervision and thus lowering their level of job satisfaction.

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International Journal of Business and Management   ISSN 1833-3850 (Print)   ISSN 1833-8119 (Online)

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