The Effect of Employees' Perceptions of Organizational Justice on Organizational Citizenship Behavior: An Application in Turkish Public Institutions

Mehmet Ince, Hasan Gül

Abstract


The aim of this study is to analyze the effects of organizational justice perceptions of public sector employees on
the organizational citizenship behavior. Organizational justice includes the perceptions of employees related to
the rewards, results, decision making and participation in decision processes. Organizational citizenship
behaviors, on the other hand, are the behaviors which are not written in job descriptions, voluntary, not rewarded
when fulfilled, not punished when not fulfilled and mostly dependent on personal choices. Both organizational
variables have close connections with organizational efficiency and effectiveness. The research was conducted
with 83 employees who work for Provincial Directorate of Land Registry and Cadastre, Provincial Directorate of
National Education and Provincial Governorship Services of Karaman. Correlation and regression were
employed to analyze the collected data. Regression results up positive relations between procedural justice and
contribution to organizational development and taking care of the job; transactional justice and taking care of the
job; and distributive justice and contribution to organizational development, self improvement, ownage and
taking care of the job behaviors.

Full Text: PDF

Creative Commons License
This work is licensed under a Creative Commons Attribution 3.0 License.

International Journal of Business and Management   ISSN 1833-3850 (Print)   ISSN 1833-8119 (Online)

Copyright © Canadian Center of Science and Education

To make sure that you can receive messages from us, please add the 'ccsenet.org' domain to your e-mail 'safe list'. If you do not receive e-mail in your 'inbox', check your 'bulk mail' or 'junk mail' folders.