Influence of Job Stress on Job Satisfaction: Empirical Evidence from Ghana Police Service

Gerald Dapaah Gyamfi

Abstract


The purpose of this research was to identify and explore the influence of job stress on job satisfaction among police officers using empirical evidence from Ghana Police Service. The exploratory study was carried out at Accra North Division of Ghana Police Service in 2011. A prospective analysis was completed on 200 Police officers who were selected, using convenience sampling, from a population of 335 personnel at the Division. The researcher carried out analysis into the influence of physical environment, role ambiguity, role overload (moderators of stress), supervisor support and coworker support (social support) on job satisfaction among the officers. Regression analysis revealed the following findings. First, role ambiguity and physical environment had negative and non-significant relationship with job satisfaction. Second, coworker support had moderately positive significant influence with job satisfaction. Third, there was a positive non-significant relationship between supervisor support and job satisfaction. Fourth, there was a positive significant relationship between coworker support and job satisfaction. The author recommends that leadership of Police administration should pay much attention to the psychological and physiological needs of their police officers to improve upon the job satisfaction among the officers.


Full Text: PDF DOI: 10.5539/ibr.v7n9p108

Creative Commons License
This work is licensed under a Creative Commons Attribution 3.0 License.

International Business Research  ISSN 1913-9004 (Print), ISSN 1913-9012 (Online)

Copyright © Canadian Center of Science and Education

To make sure that you can receive messages from us, please add the 'ccsenet.org' domain to your e-mail 'safe list'. If you do not receive e-mail in your 'inbox', check your 'bulk mail' or 'junk mail' folders.