Seniors and Tourism: An International Exploratory Study on the Use of the Internet for Researching Recreational Information

Marinette Thébault, Pascal Picard, Alidou Ouedraogo


The aim of this research is to analyse the experience of seniors navigating the Web for information on vacation travel by studying the sources of information and the means they use while researching and planning their vacation. Our international exploratory analysis is based on semi-directed interviews held with 22 French and Canadian seniors who used the Internet to research their tourism destinations. On the theoretical side, the research pointed out 4 different senior internet users: senior-Altruist, senior-Opportunist, senior-Disinclined and senior-Web2.0. It also shows that social interactions help improve the pertinence and the specific information sought. On the management side, our results help clarify the best communication strategies for the tourism industry insofar as using particular tools adapted for seniors and the Internet.

Full Text:



Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.

International Business Research  ISSN 1913-9004 (Print), ISSN 1913-9012 (Online)

Copyright © Canadian Center of Science and Education

To make sure that you can receive messages from us, please add the '' domain to your e-mail 'safe list'. If you do not receive e-mail in your 'inbox', check your 'bulk mail' or 'junk mail' folders.