User Evaluation of an Electronic Malaysian Sign Language Dictionary: e-Sign Dictionary

Siew Hock Ow


A software system needs to be maintained through continuous enhancements and improvements. To understand the types of enhancements to be made, a user evaluation exercise is often conducted to determine the system’s weaknesses and limitations. This paper reports on the outcomes of a user evaluation survey carried out on an electronic Malaysian Sign Language Dictionary, e-Sign Dictionary. The evaluation was conducted using a questionnaire survey focusing on the functions and features of e-Sign Dictionary. A total of 45 respondents comprising deaf school teacher, deaf students, and the general public participated in the user evaluation. The results show that out of 45 respondents, 36 (81%) respondents rated e-Sign Dictionary as a good or very good system. The results of the user evaluation would be used as guidelines to enhance and improve the functions and features of e-Sign Dictionary.

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Computer and Information Science   ISSN 1913-8989 (Print)   ISSN 1913-8997 (Online)
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